I did email dentallypartnerships@henryscheinone.com a month a go but I haven’t had any reply, so I thought I would ask here:
We are looking at creating a small internal monthly report to help us understand treatment plan activity.
We would like to report, by dentist:
• the number and value of treatment plans created each month;
• how many subsequently result in treatment being booked or started;
• how much of the proposed treatment is eventually completed; and
• the time between creating a plan and treatment beginning.
I can see that the v1 API documentation includes treatment_plans, treatment_plan_items and treatment_appointments, which appear to contain the information we need. The current NexGen documentation does not seem to include equivalent treatment-plan endpoints.
Could you please confirm:
1. Whether we can obtain practice-owned, read-only v1 API access for this purpose.
2. Whether the required treatment and practitioner/user read permissions can be provided.
3. Whether v1 will continue to be supported for custom reporting, or whether equivalent NexGen endpoints are planned.
4. Whether there is a sandbox with synthetic treatment-plan data that we could use during development.
5. Whether there are any costs, Practice Integration Program requirements or restrictions we should be aware of.
The proposed application would be for our practice’s own use, would not write anything back to Dentally, and its management reports would contain aggregate figures rather than patient names or contact details.
API access for custom monthly reporting
- Savvy Contributor
- Newcomer
On your third question, v1 looks like the only thing that exists for custom reporting at the moment. There is a thread here called "NexGen API access to practices" where Ysy Lees said in August that NexGen is being released in groups and does not have parity with v1 endpoints yet, and that nobody can be given NexGen access until the Practice Integration Platform launches. Worth a read, it is the clearest answer I have found anywhere.
On your fourth, there is a sandbox listed in the v1 documentation, at api.sandbox.dentally.co. Whether it has synthetic treatment plan data in it I do not know.
On your fifth, the only place I have found that distinguishes anything is their pricing page. Starter and Essentials list integrations as "Approved partners", Pro lists them as "Custom". That looks relevant to what you are asking.
Your first question is the one I cannot answer and I would like to know it too. Whether a practice can get its own read-only access without going through the partner programme is not documented anywhere I can find, including the developer docs, which have no authentication page at all.
None of that is official, it is just what I pieced together from their own pages, so treat it accordingly. I am on the supplier side rather than a practice, in case that colours any of it.
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