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Dentally Vision Issues

  • Nov 10, 2026 8:11 AM UTC
  • 0 replies
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Hi there,

We keep having issues with Dentally Vision where on multiple occasions, on different computers, dentally imaging section is green and suggests it is waiting for exposure but after exposure, the data never gets transferred to Dentally and gets lost in the transfer phase? 

Then it sometimes suggests an error like the photo below. However mostly without any error it just doesn’t save the xray takan. We’ve contacted support numerous times but there doesn’t seem to be a permanent solution.