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Question

Patient Portal booking - fit for purpose for Plan Practices?

  • November 7, 2025
  • 0 replies
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Hello,

I have to agree with the comments of Kate T and RegentStreet85 about whether Dentally Portal is fit for purpose in servicing the needs of Plan Practices.

 Kate T wrote the following to the Community.

Hi Simon, the problem is with booking dental checks from our point of view.  It would be ideal if a private patient only had the option to book a private dental check, a Denplan Care patient only had the option to book a Denplan Care dental check etc.  

Many thanks

Kate”

From RegentStreet85

“Hi,

Yes i agree with this request. It would be a lot easier, we have 8000 pts to deal with and can be a pain when needing to book relevant appts to a plan.

Unfortunately the portal doesnt seem very Denplan friendly.” 

It would appear that Dentally has designed a patient portal without finding out what Plan Practices need from online booking. Frustratingly the portal does not seem to be very Plan friendly.

Regards,

Tim

 

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