Question

Change wording when booking appointment on the portal

6 months ago
Apr 15, 2026 2:38 PM UTC
1 reply
23 views

+4

DavidB2
Savvy Contributor

Currently the portal says: “Balance due after appointment” but some practices take payment on the way into the appointment - it would be better to say “Balance due at appointment” ...or give the option to choose the preposition in the portal settings

+10

Hebe Lowen
Community Manager
6 months ago
Apr 17, 2026 3:33 PM UTC

Thanks @DavidB2 - I’ve checked with the product team and this is already on our radar. I’ve passed your feedback onto them, and will comment here if there are any updates!

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