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Question

Change wording when booking appointment on the portal

  • April 15, 2026
  • 1 reply
  • 13 views

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Currently the portal says: “Balance due after appointment” but some practices take payment on the way into the appointment - it would be better to say “Balance due at appointment” ...or give the option to choose the preposition in the portal settings

1 reply

Hebe Lowen
Community Manager
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  • Community Manager
  • April 17, 2026

Thanks ​@DavidB2 - I’ve checked with the product team and this is already on our radar. I’ve passed your feedback onto them, and will comment here if there are any updates!