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Urgent Medical History Due pop-up at patient check-in

  • September 24, 2026
  • 1 reply
  • 9 views

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Hi Dentally Team,

I would like to suggest an enhancement to the medical history notification at patient check-in.

Would it be possible for a prominent pop-up to appear in the centre of the screen when a patient's appointment status is changed to "Arrived" and their medical history is due, for example:

⚠️ PATIENT MEDICAL HISTORY DUE ⚠️

The user would then need to physically acknowledge the notification before continuing.

 

I feel this would make the existing alert much more visible, particularly in a busy practice environment, and provide an additional safeguard to support teams in keeping patient medical histories up to date.

 

If possible, it would also be helpful for the pop-up to include an option to go directly to the patient's medical history.

I think this would be a really useful patient-safety and workflow enhancement for practices using Dentally.

Many thanks,
Emily

 

1 reply

Ysy Lees
Community Manager
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  • Community Manager
  • September 24, 2026

Hi Emily, thank you for your feedback. I have passed this on to the product team and will update you here with any developments on this.