Dear Colleagues
Some feedback, following the recent updates to dentally:
- We need the ability to create mixed treatment plans, with both NHS and Private elements, currently it seems we are only able to choose NHS or private and the two cannot be combined in one plan.
- In the new quicknotes, it is not possible to add quick template notes back-to-back to save time. This was possible under the previous version of dentally. Instead, you have to go back into the quicknotes menu each time and select each one that you want again (one at a time and then go back into the same menu), even if it is through using the new forward-slash shortcut, which is still a less efficient way of working in a busy NHS practice.
- We need a visible timer within the patient’s clinical notes, in the same way that there was one present in Software of Excellence’s Exact. This helps to gauge chair time but would also be valuable for time-sensitive dental procedures such as impressions and composite curing, which would aid both the Dentist and the Nurse.
- We are not able to send more than one NHS claim for filling repair? The box to claim for a free NHS repair or replacement, within 12 months of the original, appears greyed out if the repair has been claimed on one occasion already. According to current NHS regulations, there is no stipulation or limit to the number of times that a claim for a free repair can be made by a clinician, within 12 months, if this is clinically necessary to secure the patent’s oral heath.

