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Question

Medical History not user friendly

  • August 26, 2026
  • 1 reply
  • 18 views

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I find that there are too many questions for the medical history.

I really like how on EXACT they categorized them into different column, this make updating medicals much easier and also easy to read. 

I would also like the allergies to be made more noticeable on the patient portal, rather than having just a heart icon. (I was told this was due to private and confidential, however most patients would appreciate that we are aware of the allergies that they have, would be good for us to have the option to switch on and off the allergy notification on the patient file)

 

1 reply

Ysy Lees
Community Manager
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  • Community Manager
  • September 10, 2026

Hello! Thanks for your feedback, I have passed this on to the product team. While Dentally doesn’t have the same categorisation as EXACT there is a way to trim, edit, reorder and add medical history questions here.

 

While the heart icon is fixed, you can also set alert text to add a worded red banner next to the icon, making this more noticeable.