I'd like to provide feedback on your DIrect Messages feature. The windows to see the list of contacts is too small, and there is no appropriate signs as to which conversation has been read or not. Perhaps this features requires some reworking, as it is specially frustrating on large practices with dozens of staff texting. In fact, you cannot even read their full names if too long. Please fix this as this is a huge quality of lifeimprovement for a very good platform.
Solved
Feedback: Direct Messages feature requires a total rework
- Enthusiast
Best answer by Hebe Lowen
Hi everyone - thank you to all of you for continuing to add feedback, insight and context for this request.
I have ensured that all the subsequent comments here are included in the feature request, and I have followed up with the product team to ask for an update.
I or someone from the product team will be in touch here soon with more information.
+10- Community Manager
- Answer
Hi everyone - thank you to all of you for continuing to add feedback, insight and context for this request.
I have ensured that all the subsequent comments here are included in the feature request, and I have followed up with the product team to ask for an update.
I or someone from the product team will be in touch here soon with more information.
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