It would be great to have a bespoke tag system, whereby we can create our own tags in settings.
Use cases might include the following, although an effective system would allow you to choose your own titles and colours:
- Mobility Restrictions
- Wheelchair User
- Downstairs Surgeries Only
- Ongoing Complaint
- Welsh (or other language) Speaker
- Severe Gag Reflex
- Carer Required
- Visual Impairment
- Hard of Hearing
We should then be able to add the tags to patient records, add / change / remove them in bulk via the patients report, and report on patient tags in the patients report (e.g. add tags to the filter).
Obviously you would expose the tags via the API, and have a tags endpoint!
The engineering here isn’t complex.
Again, this feature is fairly 101 for most SaaS CRM systems.





