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Enhancing the wait list function

  • November 7, 2025
  • 1 reply
  • 17 views

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Hi team,

I’m excited to see the now “Short notice” function on the diary.
 

However, I’d like to see one additional function/filter added to the waitlist/short notice function.

Many, if not all patients, have days/times they are available - eg Tuesday afternoon (PM), Friday morning (AM).

Could we have this added to the waitlist/short notice function, ie a patient can tell us what days they are normally available. This could be for example, tick boxes eg ticking the boxes for the days of the week a patient is normally available.

If this data is captured, it makes it a LOT easier for the reception to know who they can call to fill a slot, rather than calling a whole list of patients. the “AM/PM “ would be a further enhancement, but at a minimum we really do need an idea of what days of the week patients are available. Currently, we would have to open each and every ‘wait list’ item to see the notes in it, and see which days patients have said they are available.
The ability to filter the waitlist by days of the week availability, would save a lot of time and be more effective!!

 

 

1 reply

Hansa Rastogi
Dentally Team
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  • Dentally Team
  • 13 replies
  • November 7, 2025

Hi Anne-Maree, I am the Senior Product Manager from the team that built the Short Notice Filler. Great to hear your excitement! How have you found using it so far? 

You make a great point, and I agree with you. We are working on a way to capture this info as it’s applicable for all appointments, not just short notice appointments, and we want to display it for patients. This is why we didn’t include it here, but it’s in our pipeline! 

Do share any more feedback you have (good and bad) as we are eager to learn how you find it!