Can the box that pops up in log a call be tick boxes versus a drop down menu? It’s more clicking to click for example under “direction” click there to get to the next option of “outbound” if everything was a tick box, rather than drop down, it would be faster.
+3- Community Manager
- 7 replies
Hi Drea!
Thank you for the suggestion - I will make sure this is logged on our internal board for the product team to review.
If other practices feel the same, please give this post a like or drop a comment below so we can feature it among our top requests on the homepage. I’ll keep this thread updated if there’s any movement on it 😊
+7- Community Pro
- 38 replies
To add to that can we also have a larger text box to type in and also more options because it might not necessarily be a call but a “file note” due to a discussion at reception with a difficult patient.
also being able to log a complaint and generating a report on complaints would be extremely useful as we need to provide statistics to the NHS once a year. Need the ability to have a date and time stamp for suck call or file note.
+3- Community Manager
- 7 replies
Thank you for your feedback! I have also logged this on our internal board for the product team to review and will keep this thread updated.
- Newcomer
- 1 reply
I agree with BCDC2023 - it would be really good to have the option of logging it as a ‘In Person’ rather than just phone call.
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