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Question

deleted appointments

  • October 8, 2025
  • 1 reply
  • 17 views

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Hi all,

When an appointment in Dentally gets deleted, we get notified using the appointments.deleted webhook, and we can handle accordingly.

In the situation that such an event gets lost or not processed in time. 

Is there a way, using the api, to list deleted appointments?

Using the audit tab in Dentally, we have a view on this. But i  was wondering how we can get this info via the api?

 

1 reply

Saymon
Community Manager
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  • Community Manager
  • 280 replies
  • October 8, 2025

Hey ​@jmalfait ! 👋 

I believe we don’t have a public API to list deleted appointments. When an appointment’s deleted it’s gone from the /v1/appointments feed (it’s not a “status”), and the only place you’ll see proof in-app is the patient’s Audit tab. The audit trail isn’t exposed via API.

One potential workaround would be to treat appointments.deleted webhook as your source of truth and make your handler idempotent (store event IDs/timestamps so replays/out-of-order don’t hurt you).

I’ll ask our API team if there’s any other solution or anything in the works that may help you. Keep in mind also that our teams are working hard on improving our API all around so you may want to check again in the future to see if it’s been implemented 😊