Another feature that would be incredibly helpful is the ability to send an online booking link directly from a patient’s treatment plan.
For example, a dentist may create a treatment plan with three appointments, where the first appointment is 1 hour 45 minutes and costs £314, but the patient leaves without booking at reception. It would be really useful to be able to send the patient a bespoke booking link for that specific appointment as part of the follow-up process, rather than relying on back-and-forth messages or asking reception to manually recreate it. Ideally, the patient would also be required to make an advance payment of £314 at the point of booking.
This functionality existed in EXACT (albeit without the payment element), and it worked well. Having something similar in Dentally would make treatment plan follow-ups much smoother, reduce admin time, and improve conversion from planned to booked treatment.
