Skip to main content

Portal currently has a standard text under the ‘what do you need?’ header:

Dental checkup → A checkup to screen for common problems
Hygienist → Classic clean or advanced stain removal
Emergency → For deliberating pain or accidents

I would like to be able to change these descriptions, for example hygienist implies you can only book a ‘classic clean’ OR stain removal, whereas I would prefer to say ‘professional cleaning and oral health advice’. An emergency could be a lost filling or crown, not necessarily deliberating pain or due to an accident. It would be good to either customise these descriptions, or have the ‘No → I’m a new patient’ link directly through to the treatments page where the text is customisable.

Hey ​@ACL 👋

Thanks for the suggestion. I can definitely see why you’d want those descriptions to be more flexible to match your practice’s language and services. I haven’t seen this specific request before, so I’ll make sure it’s logged on our internal board for review with the Portal product team.

If any other practices feel the same, please give this post a like or drop a comment below so we can feature it among our top requests on the homepage. I’ll keep this thread updated if there’s any movement on it 😊