Hi John,

Sorry you’re experiencing this! It’s possible the ‘watch’ treatment might have been deactivated or removed from your list. Here’s how you can check and get it back:

1. Check Your Treatments List:

• Go to Settings > Treatments and search for ‘watch.’

• If it’s there but inactive, you can reactivate it by editing the treatment and enabling it in the ‘Danger Zone’ section.

2. If It’s Missing Altogether:

• You might need to create a new treatment item for ‘watch.’

3. Adding It Back to Your Hover Chart:

• Once it’s active, you can enable the hover chart in your charting preferences and select ‘watch’ as a manual override option.

After making these changes, just refresh your Dentally tab to see the updates. Let me know if this helps. If you need further guidance you can also reach out to our Support team via Chat in Dentally as they’re able to look into your account and see what the issue is.